Why Your Documentation is Useless and How to Fix It
This 1-hour webinar will teach you some simple techniques for assessing and improving the usefulness of your documentation. The key to getting your customers to use your documentation is to structure and deploy your documentation in a way that can be used by your organization and customers in the moments that they need them.
You will learn how to:
- Why your current documentation is useless
- How to work in bite-sized chunks
- How to deliver your manual like an MP3 library instead of like an audio cassette or CD
- How to connect your documentation with velcro instead of cement
Fill out the form below and you will be sent a url with a link to download the recorded webinar as well as PDF versions of the slides.
The Presenters
This webinar is presented by Greg DeVore and Trevor DeVore of Blue Mango Learning Systems.